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Home / Our Solutions / TecSystems (SME Suite) / TecCRM
TecCRM

In today's highly competitive business environment, develop and maintain good customer relationship is the key success factor for enterprise to enhance their competitive advantage in the market.

TecCRM is a comprehensive and easy-to-use Customer Relationship Management (CRM) system for service, trading and manufacturing industries. It provides a platform to record, query, integrate and analyze all relevant information of each customer across the enterprise in order to facilitate more effective marketing, selling and servicing decisions.

 
TecCRM Features Highlight:
  • One-stop enquiry window offers powerful tracking and analysis
  • With sales cycle management concept implanted, automation takes place from sales needs dispatch to analysis, from job reminders to activity tracking, from project planning to progress tracking
  • Comprehensive account management with user-definable fields and groupings
  • Integrated with TecSystems / TecE ERP modules making price history available for reference any time
  • Contract expiry tracking enhances management of warranty cycle
  • Data exportable to Excel facilitates your mobility needs of PDA integration
  • Flexibility on setting user access generically or precisely as per individual account
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