In today's highly competitive business environment, develop and maintain good customer relationship is the key success factor for enterprise to enhance their competitive advantage in the market.
TecCRM is a comprehensive and easy-to-use Customer Relationship Management (CRM) system for service, trading and manufacturing industries. It provides a platform to record, query, integrate and analyze all relevant information of each customer across the enterprise in order to facilitate more effective marketing, selling and servicing decisions.
Interface: One-stop enquiry window offers powerful tracking and analysis
Automation: With sales cycle management concept implanted, automation takes place from sales needs dispatch to analysis, from job reminders to activity tracking, from project planning to progress tracking
Flexibility: Comprehensive account management with user-definable fields and groupings
Integration: Integrated with TecSystems' ERP modules making price history available for reference any time
Warranty tracking: Contract expiry tracking enhances management of warranty cycle
Export Utility: Data exportable to Excel facilitates your mobility needs of PDA integration
Security Setting: Flexibility on setting user access generically or precisely as per individual account