Title: Offline Backup to Avoid Data Loss from “Ransomware”
Date: 2016-07-01

Recently, some clients reported to us that their computer system was infected by "Ransomware". “Ransomware” is a malware which will encrypt the files in the affected system, the user have to pay ransom for decryption. Although, we can help to re-install the TecE system for the clients, however we cannot recover the data if the back-up data are stored in the computer which was infected by Ransomware.

We would like to remind you that computer security is very important to protect your IT assets. In addition to have updated anti-virus software and firewall, you should also backup your data regularly and stored them on an external device or offline to prevent infection by the virus. For any data backup issue, please call our technical colleague at 2416-6711.