Repair Management System

The repair management system is designed for product distribution agents. It is a centralized management platform for receiving orders from local dealers, managing delivery, installation and follow-up repair and maintenance services to customers. With the integration to TecE ERP system, the entire sales and after-sales process can be handled properly and efficiently.

Maintenance Repair System

Feature Highlight

Customer and product maintenance registration, including expiry date, maintenance fee, etc.
Job scheduling and worker arrangement
Job management including work order and job detail records
Customer enquiry and maintenance / repair service records
Integrate with inventory module for good delivery, management of material issue / return
Integrate with sales & accounting module
Provide maintenance analysis report

Benefit

Improve quality of after-sales service by rapid response to customer

Goodwill and brand building with well-organized maintenance service

Enhance cross-department communication and avoid human mistake by integration with ERP modules

Improve product function and quality with maintenance analysis

ERP