TecE CRM is a comprehensive and easy-to-use Customer Relationship Management (CRM) system for all industries. It provides a centralized platform to record, query, integrate and analyse all relevant information of each customer across the enterprise in order to facilitate more effective marketing, selling and servicing decisions.
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One-stop enquiry platform for tracking sales activities
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Automation of sales cycle management from sales pipeline dispatch to analysis, from job reminders to activity tracking, from project planning to progress tracking
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Flexible account management with user-definable fields and groupings
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Integrated with TecE ERP modules for order history records
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Service management to manage contracts and warranty cycle
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Records for customer support service details
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Comprehensive analysis evaluates the sales performance. Sales hit rate and forecast can be seen at a glance
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Higher conversion rate of sales opportunity by close monitoring and appropriate sales follow up strategy
Increase customer satisfaction by quick response to customer enquiry and fulfil their needs
Timely and accurate sales analysis information to support decision making