The service industry focuses on customer satisfaction for success. Techland offers customized solutions to digitize customer information, enhance management efficiency, improve customer experience, and optimize resource allocation.
Process transactions in real time, identify members, scan barcode of goods and service plans, apply discounts and promotions, support multiple payment methods, issue invoices, and automatically update inventory records.
Record detailed customer information, manage membership points and tiers, and query package, credit, and product consumption records.
Definable service items and pricing structures, supporting diverse service package plans (e.g., points, sessions, credits) configuration and usage management.
Clear, concise calendar for adding, modifying, and querying appointments. Instant staff availability display for efficient task allocation and scheduling, reducing human error.
For industries requiring apparatus or dedicated spaces (e.g., beauty, healthcare), organize equipment and venue based on client appointments.
Set safety stock levels with procurement alerts to prevent stockouts. Supports lot and expiry date management to enhance traceability.
Sends reminders to customer for appointments, service package expirations, or stored credit balances based on system records, enables personalised promotional offers.
ERP systems gather sales data for customer habits and preferences, improving marketing strategies. Also offer commission calculations and performance reports for staff evaluation.
40%
Operational efficiency increase
20%
Human error reduce
30%
Customer satisfaction increase
